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SHARING OUR KNOWLEDGE
We are committed not only to providing you with the best non-toxic cleaners but also the best information that leads to a healthy life and home.
FREQUENTLY ASKED QUESTIONS
Are your products toxic?
There are no toxic ingredients in any of our products. Even though our products are non- toxic, please be careful when using them. Our products should NEVER be left within reach of children. If ingested, immediately contact a physician.There are no harmful fumes from our products. Every surface is safe for immediate skin contact after it has been cleaned with Homage Essentials & Co cleaning solutions. Our fragrance free concentrates and spray gels are safe for food surfaces.
What is your return policy?
We are so confident that you will love our products that we provide a 30-day money back guarantee with absolutely no questions asked. Send us an email and your product back within 30 days, and we will issue a full refund.
What surfaces can I use your products on?
Homage Essentials & Co Products can be used on non-porous surfaces such as tile, granite, glass, grout, and ceramic with probably no problems at all. For other surfaces, especially those that are varnished or plastic, do a quick test to make sure it won't affect the surface.
Do I have to store the mixed solution in a dark bottle?
A dark bottle for mixed solution is not necessary if you are diligent about storing the bottle in a dark cabinet. If you want to leave the bottle on the counter, I recommend a dark bottle to block out the UV rays. The UV in sunlight breaks down the hydrogen peroxide over time, keeping the cleaning solution in the dark helps to preserve the potency of the peroxide.
Can I use Homage Essentials & Co products on my carpets?
Yes! The Laundry Detergent works well on carpets in addition to washing clothing and fabrics in the washing machine. As a recommendation, test an inconspicuous area on your carpet first. To clean carpet, use 1oz laundry detergent diluted with a gallon of water. Rinse carpet thoroughly with clean water!The all purpose Cleaning Concentrates, however, should not be used for carpets. If not rinsed thoroughly, the residue could end up attracting more dirt to your carpet.
Why doe the "fragrance free" option still have a smell?
The smell is the hydrogen peroxide. There is no added fragrance in our "fragrance free option." You can add a few drops of a clear essential oil to your spray bottle.
What are the mixing instructions or diluting instructions for the concentrates?
Mix 1 part Homage Essentials concentrate with 4 equal parts water.
Can I use your laundry products in my high efficiency washing machine?
Yes! Our laundry products are safe to use in every washing machine type. However, I do not recommend using any of our all-purpose cleaning concentrates or spray gels as detergent in the washing machine.
Are your products available in stores?
One day we hope to be able to sell our products in major stores, but for now, we only offer our products online. We do have a local pickup option available.
Do I have to rinse the product off, or can I just wipe it off?
If the concentrates are diluted according to the mixing instructions, which is 1 part concentrate to 4 parts water, I recommend rinsing on reflective surface like glass. If you make a weaker solution (i.e. using more water to dilute the concentrates than is recommended), or if you use it on a non-reflective surface, you might be able to wipe it off with no residue. You can play around with what works best for you.
What if my package arrives damaged?
If you package arrives damaged, please email email@example.com within 3 days of delivery along with photos of damaged product and packaging.
Why did parts of my hands turn white when using your products?
Hydrogen peroxide oxidizes certain organic matter--that's how it kills germs. If the product is used for a long time on ungloved hands, the hydrogen peroxide will oxidize and turn your skin white. If this happens I recommend using gloves.However, gloves are HIGHLY recommended for everyone when handling the 7% undiluted concentrate.
How long will the hydrogen peroxide remain active?
The hydrogen peroxide used in our products does not contain any stabilizers or preservatives. The shelf life is much shorter than that of the typical hydrogen peroxide you can purchase at the grocery or drug store. To maximize the potency of the hydrogen peroxide we recommend keeping it stored in a dark bottle at room temperature or colder, never store in a metal container, and using distilled water when diluting. Peroxide is highly reactive with metals. If there are any minerals or metal in the water you are using to dilute the Homage Essentials & Co Concentrate, the minerals in the water will react with the hydrogen peroxide and will weaken the solution.
Why does the bottle I keep the mixed solution in look like it's about to explode?
Probably because you diluted it with plain tap water, and/or you have it stored in a metal container, and/or something has contaminated your solution and has reacted with the hydrogen peroxide, and/or it's been sitting unused for a long period of time. My recommendation is to keep it in a dark clean bottle, diluted only with distilled water. If you are going to store the products for an extended time (a month or more), keep the caps screwed on loosely so that the oxygen can escape.
Can I buy wholesale?
Yes! To place an order, send an email to firstname.lastname@example.org and we'll get you taken care of!
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